Connected ArchiveStore/EM™
FAQs
Frequently asked questions - and their answers
- about ArchiveStore/EM.
At a
glance:
ArchiveStore vs. the Competition
Comprehensive Audit
Email
Management
Installation
Security
Legal
Discovery
Policies
& Retention
Technology
Question:
How is ArchiveStore/EM better than other email archiving
solutions?
Answer:
ArchiveStore/EM is designed on open standards for archive
longevity, and built with email management, compliance
and legal discovery functionality in a single solution.
Answer:
ArchiveStore/EM operates entirely from the server side,
delivering true clientless operation with no client-side
installations necessary. This makes ArchiveStore/EM
the fastest, easiest route to email archiving.
Answer:
ArchiveStore/EM is the most secure of all email
archiving solutions. It is the only one that uses 256-bit
AES encryption both in transit and on the server, assuring
complete security. A digital signature (RSA 1024-bit
encryption key) is applied to each email for proof of
authenticity, creating the highest levels of legal admissibility
for email.
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Question:
What about audit?
Answer:
ArchiveStore/EM automatically audits every activity
associated with archived email and its attachments,
providing demonstrable integrity for the highest levels
of compliance and legal admissibility. A tamper-evident
audit trail is created whenever a message is moved,
viewed or deleted, or whenever policies change.
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Question:
Does ArchiveStore/EM help with email management?
Answer:
Yes. Email no longer needs to reside on overburdened
email servers. The solution automatically moves messages
and attachments to low-cost secondary storage, following
policies and schedules implemented by IT administrators.
This frees up to 90% of the space on email servers and
gives a significant boost to their performance.
Answer:
ArchiveStore/EM puts an end to limits on user mailbox
size. The solution provides users with virtually transparent
access to archives through their email client, or a
secure web browser - which enables simple, Google-like
searching, so users have easy access to all their historical
email up to the limits of their organization's retention
policies. This saves them - and IT/IS - time once spent
managing email.
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Question:
How easy is ArchiveStore/EM to install?
Answer:
Of all solutions, ArchiveStore/EM is the easiest to
install because it provides true clientless operation
- operating entirely on the server side. There is no
need to interrupt users and no downtime for installation.
Users can view and retrieve archived email from their
mail client, or perform simple-to-complex full-text
searching and retrieval using the solution's web browser.
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Question:
Is ArchiveStore/EM really more secure than other email
archiving solutions?
Answer:
Yes. It is the only one to encrypt messages both in
transit and in storage, using 256-bit AES encryption.
ArchiveStore/EM assigns a unique RSA 1024-bit digital
encryption key to each document, assuring access to
only authorized users and enabling document destruction
by key deletion, even when messages are stored off site.
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Question:
How does ArchiveStore/EM help with legal discovery?
Answer:
Full-text indexing/search and sort-by-category reduce
the time to identify specific messages from days to
minutes, cutting the cost of legal discovery by up to
90%. For a typical medium-sized business, the savings
could amount to hundreds of thousands of dollars per
year.
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Question:
Who sets archiving and retention policies?
Answer:
Your corporate compliance, legal team or representative
sets archiving and retention policies, controlling which
messages are archived, where they are stored and when
they are to be destroyed. These policies are entered
into the system by administrators, and apply to all
email messages and attachments across the organization.
While they have easy access to their own archived messages,
individual users have no control over which messages
are archived and which are not. And policies and administration
activities are audited as well, so there is complete
oversight to every action related to archived email.
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Question:
Users have easy access to their archived messages?
Answer:
Yes. ArchiveStore/EM enables access to archived emails
within the user's mail client, or through the solution's
web browser. The web browser allows simple-to-complex
search and retrieval, based on full-text indexing, with
searches by date range, rfc822 header information, message
content or attachment content. This dual access, combined
with stubbing (where the archived email is replaced
with a viewable HTML link), makes archiving virtually
transparent to users.
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