Email Archiving
Email Security
Email Archiving, Email Security, Data Management and Infrastructure Solutions
Solutions Centre - Email Archiving - Connected - FAQ
home ) email solutions ) email archiving ) connected ) faq
 
See Also Archiving CriteriaArchiving v QuotasNot Just MessagingPartners
  ConnectedIBMKVSNetAppSunVeritas
  FAQFeatures and BebefitsHow it worksSecurityTechnologies
   
Connected ArchiveStore/EM™ FAQs
Frequently asked questions - and their answers - about ArchiveStore/EM.

At a glance:

ArchiveStore vs. the Competition
Comprehensive Audit
Email Management
Installation
Security
Legal Discovery
Policies & Retention
Technology

Question:
How is ArchiveStore/EM better than other email archiving solutions?

Answer:
ArchiveStore/EM is designed on open standards for archive longevity, and built with email management, compliance and legal discovery functionality in a single solution.

Answer:
ArchiveStore/EM operates entirely from the server side, delivering true clientless operation with no client-side installations necessary. This makes ArchiveStore/EM the fastest, easiest route to email archiving.

Answer:
ArchiveStore/EM is the most secure of all email archiving solutions. It is the only one that uses 256-bit AES encryption both in transit and on the server, assuring complete security. A digital signature (RSA 1024-bit encryption key) is applied to each email for proof of authenticity, creating the highest levels of legal admissibility for email.

Back to Top 

Question:
What about audit?

Answer:
ArchiveStore/EM automatically audits every activity associated with archived email and its attachments, providing demonstrable integrity for the highest levels of compliance and legal admissibility. A tamper-evident audit trail is created whenever a message is moved, viewed or deleted, or whenever policies change.

Back to Top 

Question:
Does ArchiveStore/EM help with email management?

Answer:
Yes. Email no longer needs to reside on overburdened email servers. The solution automatically moves messages and attachments to low-cost secondary storage, following policies and schedules implemented by IT administrators. This frees up to 90% of the space on email servers and gives a significant boost to their performance.

Answer:
ArchiveStore/EM puts an end to limits on user mailbox size. The solution provides users with virtually transparent access to archives through their email client, or a secure web browser - which enables simple, Google-like searching, so users have easy access to all their historical email up to the limits of their organization's retention policies. This saves them - and IT/IS - time once spent managing email.

Back to Top 

Question:
How easy is ArchiveStore/EM to install?

Answer:
Of all solutions, ArchiveStore/EM is the easiest to install because it provides true clientless operation - operating entirely on the server side. There is no need to interrupt users and no downtime for installation. Users can view and retrieve archived email from their mail client, or perform simple-to-complex full-text searching and retrieval using the solution's web browser.

Back to Top 

Question:
Is ArchiveStore/EM really more secure than other email archiving solutions?

Answer:
Yes. It is the only one to encrypt messages both in transit and in storage, using 256-bit AES encryption. ArchiveStore/EM assigns a unique RSA 1024-bit digital encryption key to each document, assuring access to only authorized users and enabling document destruction by key deletion, even when messages are stored off site.

Back to Top 

Question:
How does ArchiveStore/EM help with legal discovery?

Answer:
Full-text indexing/search and sort-by-category reduce the time to identify specific messages from days to minutes, cutting the cost of legal discovery by up to 90%. For a typical medium-sized business, the savings could amount to hundreds of thousands of dollars per year.

Back to Top 

Question:
Who sets archiving and retention policies?

Answer:
Your corporate compliance, legal team or representative sets archiving and retention policies, controlling which messages are archived, where they are stored and when they are to be destroyed. These policies are entered into the system by administrators, and apply to all email messages and attachments across the organization. While they have easy access to their own archived messages, individual users have no control over which messages are archived and which are not. And policies and administration activities are audited as well, so there is complete oversight to every action related to archived email.

Back to Top 

Question:
Users have easy access to their archived messages?

Answer:
Yes. ArchiveStore/EM enables access to archived emails within the user's mail client, or through the solution's web browser. The web browser allows simple-to-complex search and retrieval, based on full-text indexing, with searches by date range, rfc822 header information, message content or attachment content. This dual access, combined with stubbing (where the archived email is replaced with a viewable HTML link), makes archiving virtually transparent to users.

 
 

Back to Top 



HomeData ManagementEmail SolutionsInfrastructure SolutionsRequest PricingAbout Q AssociatesPartnersRelated LinksSite Map

Q Associates
Langley Business Court, Beedon, Newbury, Berkshire, RG20 8RY, UK.
E-mail: info@qassociates.co.uk I Tel: +44 (0)1635 248 181 I Fax: +44 (0)1635 247 616

© Copyright 2004. Q Associates and its licensors - All rights reserved