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Connected ArchiveStore/EM™
Automatic Archiving Directly
From The Server
ArchiveStore/EM takes advantage of the native mail server
journaling features of Microsoft Exchange to automatically
create a dedicated journal mailbox, which collects copies
of every message and attachment processed by the mail
server. Using IMAP or POP3, each message and attachment
is then retrieved from this mailbox for storage in the
archive.
For each stored message, the solution stores an encryption
key in a relational database, along with expanded rfc822
header information and message metadata. ArchiveStore/EM
EventSync may be used to supplement journal processing
for Microsoft Exchange 2000 and 2003 servers. This feature
expands the entire SMTP envelope, allowing additional
header information (e.g., bcc: addresses, distribution
lists, etc.) to be stored with each message.
Security and Scalability
Efficient, Safe and Unobtrusive
The solution captures every email and attachment
at the server and subjects each to rules-based policies.
Those that meet archiving policies are immediately compressed.
Each document is secured using Advanced Encryption Standard
(AES) 256-bit encryption, and then digitally signed
with a unique RSA 1024-bit encryption key. The compressed,
encrypted and signed messages and attachments are then
transferred to a relational database, where single-instance
storage software is applied to save the space of storing
multiple copies of identical messages/documents. Once
an archived file is safely stored in the database, it
is deleted from the dedicated journal inbox.
Real-Time Archiving No
Time for Tampering
ArchiveStore/EM processes messages as they arrive at
the email server, rather than periodically trolling
email servers or user in-boxes for new messages. This
real-time processing meets the most stringent legal
requirements, leaving no opportunities for file tampering
prior to archiving. Windows-Friendly
No Drain on System Performance
Functioning as a Windows service, the solution's distributed
configuration puts no drag on email server performance
during archiving. In fact, ArchiveStore/EM can run multiple
archiving processes simultaneously against different
mail servers, with no adverse effects on speed or functionality.
Policy-Driven Storage and Indexing
Customizable Policies
Every message processed by the solution is classified
according to customizable archiving policies that stipulate
which messages are archived, where they are stored and
when they are to be destroyed. Retention policies are
input by system administrators, and automatically implemented
and applied to all messages and attachments across the
organization. Individual users have no control over
which messages are archived and which are not, ensuring
compliance with legal requirements.
Search and Retrieve Immediate
Indexing
Prior to moving to more cost-effective secondary storage
(as specified by system administrators), compressed
and encrypted messages and attachments are stored in
a relational database. While in the database, the Java-based
Lucene full-text indexing system catalogs for each email
the subject line, body text and attachments to allow
for rapid text-based search and retrieval of archived
data. Native Java and Microsoft-specific parsers index
a wide variety of attachments, including Microsoft Office
documents and PDF files. Policy Enforcement
Automatic Enforcement of
Customized Policies
The ArchiveStore/EM Policy Enforcement Engine, also
configured as a Windows service, regularly flags messages
for near-line or offline storage to be processed by
the Job Queue and Offline Storage Systems. Messages
may also be retained in the relational database for
fastest access.
Once a message has reached its
designated end-of-life, the Policy Enforcement Engine
deletes the message and its metadata from the relational
database. Destruction of the file's unique encryption
key makes message retrieval or display impossible. All
email destruction is audited.
Administrators may set time limits
after which audit trail records relating to destroyed
messages are themselves designated for destruction.
Access User-Friendly, Authorized
Access
ArchiveStore/EM automatically syncs user access privileges
using Microsoft Active Directory or an LDAP server,
ensuring that users can access only email messages and
attachments originally sent to them, sent by them or
cc'd to them. If a user is removed from a distribution
list, the solution recognizes the change and allows
user views only for messages prior to the removal date.
Archived messages are accessible
via a web browser or through users' mail client applications.
ArchiveStore/EM provides Google-like text queries of
messages, allowing retrieved email to be viewed online
or recovered to the original inbox. System administrators
have the power to recover email to any mailbox. The
ArchiveStore/EM Stub Manager allows users of Microsoft
Exchange 2000 and 2003 mail servers can access email
directly from a Windows mail client.
Storage Reduction Free
Up To 90% of Email Server Space
ArchiveStore/EM can reduce mail server storage requirements
by up to 90%. In addition to compressing and applying
single-instance-storage to all email and attachments
being archived, ArchiveStore/EM Stub Manager searches
Exchange server message stores, replacing archived email
with a short stub - an iframe-based HTTP reference that
redirects the mail client to the ArchiveStore/EM database
for message retrieval.
Transparent User Access
To end users, stub processing is completely transparent.
Access to an archived message prompts automatic return
of an HTML version of the message via the ArchiveStore/EM
web interface. The message is then displayed in the
preview pane of the user's mail client. Retire Email
Servers
Replacing mail server messages
and attachments with HTTP references allows ArchiveStore/EM
to sharply reduce storage demands on Exchange servers.
This speeds backup processing and gives administrators
the option of consolidating multiple servers.
Unlimited User Mailbox
Size
The space saving benefits of iframe-based stubs - combined
with space-saving compression, single-instance storage,
quota management and automatic, continuous archiving
- finally allow IT to do away with the need to impose
size limitations on user mailboxes. ArchiveStore/EM's
Stub Manager enables user access to archived messages
through the web client. Message stubs are created following
policy rules, so that access to the archive can be made
as easy as access to fresh email, and users no longer
need to store aging emails as .pst files.
Audit Compliance Built
In
ArchiveStore/EM performs comprehensive auditing of every
event in the lifecycle of an archived email message.
The audit system tracks every time a message is stored,
viewed, retrieved or deleted, noting the activity in
the database. Changes to archiving policies are audited
as well. Because every email and attachment is encrypted
and digitally signed immediately upon entering the Archiver,
there is no possibility of the audit trail being circumvented.
This guarantee cannot be made without cradle-to-grave
file encryption. ArchiveStore/EM Database and Mail Migration
Comprehensive Archiving
ArchiveStore/EM runs on a Microsoft SQL Server2000 database,
processing access data using JDBC calls. The database
is designed for connection pooling, using short transactions
with minimal locking. Maintenance routines are supplied
to perform database backup, index rebuilds, statistics
recalculations and integrity checking.
ArchiveStore/EM provides tools
to import historical and offline archives of mail messages
into the main database. Messages in the Exchange message
store are imported using the Microsoft migration facility;
.pst files on user desktops can be processed using a
mail import tool.
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