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Email: More Than Messaging
It's natural to think of email
as a communications tool similar to the telephone or
voicemail. But the content of email encompasses much
more than these.
Email can include text, formatted documents, graphics,
voice and video, as well as executable files.
From a business content viewpoint, the potential of
email is unlimited. A fact that is critically important
to business.
Consider the types of information
conveyed by email in your enterprise.
- Sales proposals and requests for proposal
- Marketing plans
- Drafts of strategic planning documents
- Competitor profiles
- Quarterly revenue forecasts
- Contracts
- Personnel files
It is estimated that 60 percent
of business-critical information is stored in messaging
systems - but 81 percent of business users cannot access
their own archived messages and attachments.
Important documents may be lost during a routine purge
of old email messages or stored by email recipients
in a haphazard fashion.
If you don't have a system of email data management,
then you don't control the availability of this critical
information.
The tremendous and ever-increasing volume of email is
the part of the problem that's easiest to see. But the
hidden problems of content access and record management
make email data management more than an end user or
IT problem.
Email is more than messaging. The opportunities and
risks that are literally attached to email make email
archiving a critical business process.
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Not
Just Messaging
